Privacy Policy

This text follows the duty of information required by data protection regulations: identity of the controller, purposes, legal basis, retention, recipients, rights and consequences of not providing the data. For minors under 14, consent for processing based on consent must come from the holders of parental authority or guardianship.

PRIVACY POLICY

• Controller: Adrián José García Puertas
• Trade name: Learn with Kiwi
• Tax ID (NIF/DNI): 75165783-N
• Address: Calle Zoraida, nº 5, 18007, Granada, Spain
• Email: learn.with.kiwi.channel@gmail.com

1. Data controller

The controller's identification details are listed in the block above.

2. Purpose of this policy

This Privacy Policy informs users about how personal data is collected, used, retained and protected for those who visit this website, contact Learn with Kiwi or request/contract its services, in particular the personalized video stories service.

3. What personal data is collected

Depending on the type of relationship with Learn with Kiwi, the following categories of data may be processed:

• identification and contact details of the person making contact or contracting;

• billing address;

• content of messages sent via WhatsApp or email;

• data related to the service request;

• name of the minor;

• photograph or image of the minor provided to create the video;

• preferences or indications provided to personalize the content;

• website browsing and usage data, when the user consents through analytical or advertising cookies.

4. How the data is obtained

Data is obtained:

• directly from the data subject;

• from the person requesting or contracting the service;

• through communications maintained via WhatsApp or email;

• through use of the website and, where applicable, acceptance of cookies.

5. Purposes of processing

Data may be processed for the following purposes:

a) To respond to inquiries, requests or communications sent through any enabled means, including email or WhatsApp.

b) To manage the request and provision of the personalized stories service: assess the feasibility of the order, request the necessary information, coordinate production, communicate with the requester and deliver the final result as agreed.

c) To create the personalized video and manage the material received: use the photograph, the minor's name and other information provided to create the requested personalized video.

d) To publish and distribute the final video on the Learn with Kiwi YouTube channel and, where applicable, on other platforms or profiles associated with the brand, in accordance with the terms accepted by the contracting party.

e) Administrative, accounting and tax management: issue invoices, manage payments via Bizum, handle incidents and comply with legal obligations.

f) Web analytics and, where applicable, digital measurement/advertising: analyze website usage via Google Analytics and manage tools associated with Google Ads where applicable, always based on consent granted through the cookie system.

6. Legal basis for processing

The legal bases that legitimize the processing are:

a) Pre-contractual measures and contract performance: to attend to the request, manage the order, create the video, coordinate delivery and provide the requested service.

b) Consent: to:

• process the photograph or image of the minor when necessary to create the video;

• publish and distribute the final video on YouTube and, where applicable, on other Learn with Kiwi platforms;

• install non-essential analytical or advertising cookies;

• send commercial communications, if enabled in the future and expressly authorized by the user.

c) Compliance with legal obligations: to comply with tax, accounting and administrative obligations arising from the activity.

7. Processing of minors' data and image

The personalized stories service may involve the processing of data and images of minors.

The person requesting or contracting the service declares and guarantees, under their responsibility, that they have sufficient legitimacy to provide the minor's data and image, and to authorize their use under the terms requested.

When the processing is based on consent and affects minors under 14 years of age, Learn with Kiwi will require that such consent or authorization come from those holding parental authority or guardianship, or that the contracting party acts with sufficient authorization from such holders.

Authorization to use the minor's image and to publish the final video is a necessary condition of the service. Consequently, if such authorization is not granted, the service cannot be provided.

8. Mandatory nature of certain data

The data requested as necessary to attend to the request or provide the service is mandatory. If not provided, it may not be possible to process the inquiry, manage the order or correctly provide the service.

9. Retention periods

Data will be retained for the following periods:

• WhatsApp messages and emails: for 1 year, unless it is necessary to retain them longer to handle incidents, claims or liabilities arising from the relationship.

• Service-related data: for the time necessary to manage the order and, subsequently, for the legally required periods.

• Photographs of the minor provided to create the video: until publication of the final video, at which point they will be deleted, unless there is a legal obligation or duly justified legitimate need for retention.

• Billing and administrative/accounting documentation: for legally required periods, in particular tax, accounting and liability periods.

10. Recipients and providers that may access the data

Data may be communicated or accessible, to the extent necessary for each purpose, to:

• technology and website hosting providers;

• email and communication services;

• platforms used for publication and distribution of the final content;

• analytics and digital advertising providers;

• public administrations, courts or other bodies when legally required.

Based on the information provided, services or environments that may be involved include, as applicable: Hostinger, Gmail, YouTube, Google Analytics, Google Tag Manager and, where applicable, Google Ads.

11. International transfers

The use of certain technology providers or third-party platforms may involve international data transfers outside the European Economic Area.

In such cases, Learn with Kiwi will ensure that such transfers are carried out with the appropriate safeguards required by applicable regulations, depending on the provider and service used at any given time.

12. Rights of data subjects

The data subject may exercise, under the terms provided by the regulations, the rights of:

• access;

• rectification;

• erasure;

• objection;

• restriction of processing;

• portability;

• withdrawal of consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, you may send a request to learn.with.kiwi.channel@gmail.com, indicating your name, surname, the right you wish to exercise and, when necessary, sufficient information to verify your identity.

If you consider that your rights have not been adequately addressed, you may file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).

13. Security

Learn with Kiwi adopts reasonable technical and organizational measures to protect personal data against loss, alteration, unauthorized access or improper processing, taking into account the nature of the data processed and the risks of processing.

14. Cookies

The use of cookies and similar technologies is regulated specifically in the Cookie Policy.

15. Changes to the privacy policy

Learn with Kiwi may update this Privacy Policy to adapt it to legal, technical or operational changes to the website or services. In the event of relevant changes, the updated version will be published on this same page.